by bob.rook | Aug 27, 2019 | Uncategorized
Knowing your customer data is secure can free you up to do what you do best–and put your focus on customers and employees. That’s where the right tools and tech come in. Support for Windows 7 and Office 2010 is ending, and it’s critical to ensure you...
by bob.rook | Aug 27, 2019 | Uncategorized
In a world of instant gratification, customers expect more from the businesses they patron. That’s why you need a CRM solution that’s more than just a CRM platform. You need an all-in-one business management solution to streamline and connect business...
by bob.rook | Aug 27, 2019 | Uncategorized
With Microsoft Dynamics 365 and Adobe Marketing Cloud, 24 Hour Fitness helps engage with customers to give them the tools they need to stay focused on their fitness goals. With an in-depth customer data profile, they can tailor a customer’s journey to ensure...
by bob.rook | Aug 26, 2019 | Uncategorized
With its global client base increasing, Think Up Consulting needed to improve its remote working capabilities and enhance security. The company adopted Microsoft Teams to securely accommodate remote employees. And with Windows 10 and Office 365, Think Up unites its...
by bob.rook | Aug 20, 2019 | Uncategorized
Microsoft developed COSMIC (Customer Obsessed Solution Management and Incident Care) to help streamline the tasks required to complete a transaction. It provides a clear view of the case as it progresses and uses defined stages to show status from start to finish....
