Your business is doing what it does best: making sales, engaging customers and growing fast. It can be difficult to find the time to improve your business processes or juggle multiple technology products in the middle of your busy workday. Partnering with an experienced ERP solution provider and incorporating cloud-based ERP software can help your business achieve higher efficiency, which leads to increased sales and customer satisfaction. As a premier cloud consulting services provider and Microsft Dynamics 365 reseller for small and mid-sized businesses, Captiva is proud to offer the Dynamics ERP solution to our clients who are committed to cost-effective growth and workforce performance.
Microsoft Dynamics 365 is a world-class, secure cloud system that gives you a 24/7 operational view of your growing business. It connects all the different parts of your business, bringing customer relationship management and small business resource planning (CRM and SMB RP) processes together into one streamlined system – scalable to the largest enterprises. This all-inclusive cloud based software uses a familiar, standard Office 365 interface and seamlessly incorporates the other Microsoft products that your business relies on. Particularly for small and mid-sized businesses, Microsoft Dynamics stands alone among the top ERP systems as quick, easy to use, accurate, and efficient – which means you don’t have to worry about your employees slowing down to learn a brand new system and user interface.
Dynamics 365, as a cloud based ERP software solution (Software-as-a-Services, or “SaaS”), keeps all of your company’s information, data, and processes safe, secure, and backed up in Microsoft’s world-class Azure cloud platform. This is particularly important to protect against any incidents or issues that might interfere with your business, and keep your staff and processes working – a.k.a. a “continuity of operations” or COOP benefit. Dynamics is hosted by Microsoft staff, and these experts are always on hand to assist with questions or complications – beyond the customized, personal support provided by Captiva. This leaves you with the freedom to focus on your business, not spend valuable time troubleshooting the software that helps it operate. And because Dynamics exists in the cloud, there are no hefty server fees, just an affordable monthly subscription.
Your sales and customer service are what keep your business operating, growing, achieving. Microsoft Dynamics integration allows you to coordinate with your sales team on the road across all mobile devices, leaving no gaps in communication across a 360-degree view of your customers. Business insights, provided through Dynamics and the embedded Microsoft PowerBI data and reporting tools, give you the information you need to make informed sales decisions and expand your business – finding more customers just like the great customers you already have. Dynamics CRM migration and case management features also allows you to foster a healthier customer experience—the customer’s personalized, interactive journey with your company. This increased customer experience creates profitable, loyal, and engaged customers who become the evangelists of your product. The improved Microsoft customer service and sales tools that Dynamics provides are the key to recurring revenues, earned referrals and stellar market reputation.
The automated features of MS Dynamics integration helps your business cut down on a variety of complications, such as duplicative and error-prone data entry, manual report-building, and delayed contact management, which saves your business valuable time, money, and resources. All of your company’s devices are connected, which means all of your employees can access necessary information, reports, and data with ease. Captiva’s provision of Dynamics paired with our cloud consulting provider services also allows your business to quickly adapt to industry changes, opportunities and compliance updates, so you can be sure you are always using current information and best practices to deliver your business results.
For a truly efficient cloud based software that delivers Dynamics CRM and ERP integration in a single, agile and low-risk solution, there is no better tool than Microsoft Dynamics 365 – and no better implementation and support partners than Captiva and Microsoft. To learn more about Dynamics 365 pricing and how it can help improve your business, contact us today online or at (703) 464-0400.