Captiva Blog

Microsoft Advanced Threat Protection

Microsoft Advanced Threat Protection Are you concerned about security for your remote workforce? Microsoft 365 Business Premium offers the most comprehensive security solution for small and medium organizations (and large ones too!). We'll describe 3 features...

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3 ways to protect yourself from a ransomware disaster

3 ways to protect yourself from a ransomware disaster

There’s no cure for ransomware. As the attackers grow more powerful each day, it’s up to every business to fight back by being prepared and keeping important data safe. At Captiva, we can help you do just that.

Microsoft’s approach to privacy and data protection is grounded in their commitment to customers’ ownership of and control over the collection, use, and distribution of information.

Leverage the security of Microsoft tools to safeguard your business and the data that makes it run. Contact us today to find out more on how we can help.

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Customer Story: Taylor Wessing

Customer Story: Taylor Wessing

International law firm Taylor Wessing needed the flexibility to scale, develop, and deploy where and how they want so they adopted the only consistent hybrid cloud on the market. At Captiva, we know you have a lot of the same needs, and we have the solution.

With Azure, you can easily connect data with applications, and devices by taking advantage of over 150 out-of-the-box connectors, all while meeting a broad set of international and industry-specific compliance standards, like GDPR.

You know where to find the tools, now you need to integrate them. Contact us today to find out how we can help.

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Why The Sales-Marketing Divide Is Disappearing

New technology, like marketing automation, is opening doors to easily provide relevant content to customers at every stage in the buying process. However, in order to make full use of these tools, marketing and sales functions need to be in close communication.

At Captiva, we can get you set up on the first step of this journey–sharing data and goals through the integrated Dynamics 365 platform.

Check out this article for tips on keeping these two functions working as a seamless team. And contact us today to find the right platform to integrate your sales and marketing.

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Protecting Azure resources with Recovery Services vault

Protecting Azure resources with Recovery Services vault

Your data is important. You need the best data recovery service on the market. At Captiva, we know how to help you integrate the solutions that meet your needs.

With file and folder backup and recovery, virtual machine backup and recovery, and SQL running on IaaS VMs, Azure Recovery Services vault gives users a strong feature set and an easy-to-use data protection service for businesses to protect their data.

With Azure, your data is safe. Contact us to find out more on how we can help you integrate the suite of tools you need to recover your data.

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Upgrade to avoid end of support for SQL Server 2008

Upgrade to avoid end of support for SQL Server 2008

Without the right scalable and modern data platform, you could be putting your entire operation at risk. At Captiva, we want you to take advantage of breakthrough technology that can solve that problem.

With scalability, performance, and availability for mission-critical, intelligent applications and data warehouses, Microsoft SQL Server 2017 consistently leads in the TPC-E OLTP workload, the TPC-H data warehousing workload, and real-world application performance benchmarks.

Contact us today to find out more on how we can help you integrate the highest performing data warehouses on the market.

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Upgrade to avoid end of support for SQL Server 2008

Upgrade to avoid end of support for SQL Server 2008

Without the right scalable and modern data platform, you could be putting your entire operation at risk. At Captiva, we want you to take advantage of breakthrough technology that can solve that problem.

With scalability, performance, and availability for mission-critical, intelligent applications and data warehouses, Microsoft SQL Server 2017 consistently leads in the TPC-E OLTP workload, the TPC-H data warehousing workload, and real-world application performance benchmarks.

Contact us today to find out more on how we can help you integrate the highest performing data warehouses on the market.

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Backup and Disaster Recovery

Backup and Disaster Recovery

Losing data is a real problem. IT must ensure it never happens, despite server crashes, power outages, or natural disasters. At Captiva, we want you to have the right tools to prevent the unthinkable.

With Microsoft Azure, disaster recovery with Site Recovery, you can set up and test your disaster recovery solution in just 3 easy steps, and no need to pay for additional infrastructure. You’re just minutes away from total peace of mind.

Azure offers a business continuity solution that will seamlessly integrate into your existing infrastructure. Contact us today to find out more on how we can help.

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Microsoft uses analytics and data science to enhance the user experience

Microsoft uses analytics and data science to enhance the user experience

Whether you need a solution to look for information, attend meetings, or collaborate, you want a great user experience. Your customers do too! At Captiva, we know this can be tough to deliver.

To enhance user experience for employees, Microsoft employs several data science and machine learning algorithms to provide insight into how people use products and services to achieve their goals, how they perceive an experience, and any issues they have.

With all that data, anything is possible. Imagine what your business could achieve with the right tools. Contact us today to find out how we can help.

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Customer story: Mikaila Ulmer me and the bees

Customer story: Mikaila Ulmer me and the bees

Sweet story! When Mikaila Ulmer opened her first lemonade stand, the young entrepreneur had a simple mission: Delight customers with her great-grandmother’s delicious lemonade while helping to save bees.

Today, award-winning Me & the Bees Lemonade is buzzing off the shelves of Whole Foods Market and is available at a growing number of restaurants, food trailers and natural food delivery companies across the country. See how Mikaila and her family successfully manage her rapidly growing business with the support of Microsoft Dynamics 365.

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You’ve Got Cloud. Now, What?

You’ve Got Cloud. Now, What?

Know thy cloud.

Cloud solutions are known for cutting costs and enabling agility, but at Captiva, we know not all cloud solutions are the same.

Check out this article to learn four fine print strategies you should consider when modernizing your data platform. And contact us to learn what sets apart the secure and trusted cloud that 90% of Fortune 500 companies run on. #Azure

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Customer story: Nakilat

Customer story: Nakilat

Leading maritime company Nakilat reduced operating costs by 50% with #Microsoft #Azure.

With cloud-based, SaaS tools, including #M365 and Microsoft Cloud App Security, the company also improved communication, mobility, efficiency, and security for its vessels and onshore offices. Employee productivity has increased, and Nakilat maintains its competitive edge.

At Captiva, we understand Microsoft cloud solutions and the importance of secure and seamless business continuity in your digital transformation journey. Contact us to discuss the best solutions for your business to grow and move ahead.

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Customer story: Coats

Customer story: Coats

A secure and reliable data platform can help businesses cut costs, drive efficiency, and reduce risk. At Captiva, we’ve helped businesses transform with modern cloud solutions.

Massive global textile manufacturer, Coats, chose the Microsoft cloud to consolidate its landscape and modernize its data strategy. Moving 180 servers, most of its data payload, and its entire SAP estate to #Microsoft #Azure took less than three months. Coats improved reporting 600% and cut run costs 25-30%.

Just think what a modern data platform can do for you! Contact us to learn more.

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Top signs to know you’ve outgrown basic email marketing

Top signs to know you’ve outgrown basic email marketing

Starting out, you decided to save costs with a simple email marketing strategy. Over time, you accumulated various add-on solutions to keep up with growing demand. Now you’re juggling multiple applications all centered around your “simple” email strategy. Sound familiar?

This is just one sign that your business has outgrown basic email marketing. As your business evolves, so must your tools!

At Captiva, we’re excited to help your business take the next step towards a more holistic solution. Contact us to learn how we can help you integrate your sales and marketing strategies today!

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Microsoft Dynamics 365 for Marketing

Microsoft Dynamics 365 for Marketing

Are your sales reps struggling through multiple programs to take a customer through the sales process? Nonintegrated platforms not only cost sales reps in productivity, but they also silo interaction data, which blocks potential insights.

Make the most of your data with marketing automation tools like Dynamics 365 for Marketing. Streamline your marketing process and unlock valuable customer insights.

At Captiva, we want to help you get the most out of your data and reduce busywork for sales reps. Contact us to learn how Dynamics 365 can help align your sales and marketing efforts.

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Using cloud technologies to improve disaster recovery

Using cloud technologies to improve disaster recovery

How many employees do you have working 24/7 to safeguard your data? Why not let a team of trustworthy, proven professionals help? At Captiva, we work with Microsoft to help you get the tools you need to deliver the performance and security that your business requires.

We’ll work with you to select the appropriate solutions and backup strategies for your applications. We can help you realize lower management costs because a standard platform architecture is simpler and more efficient.

Contact us today to find out how we can help you plan your transition to Microsoft disaster recovery solutions.

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Empowering your organization to embrace a data culture with Power BI

Empowering your organization to embrace a data culture with Power BI

The decisions you make can have huge consequences on your business. At Captiva, we know that choosing the right analysis tool can be tough, especially with so many different data analysis platforms on the market.

Microsoft Power BI is propelling digital transformation in manufacturing, allowing retail to gain real-time insights to drive results, solving digital marketing challenges in innumerable industries, and powering mobile apps–enabling data analytics on the go. Use Power BI to inform your toughest decisions.

Contact us to learn more on how we can help you plan your transition to Power BI.

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Azure Backup datasheet

Azure Backup datasheet

The process for backing up data can seem complicated. With the increased importance of data in the digital age, isn’t it time you integrated a solution that helps you safeguard your data? At Captiva, we know how tough it can be to safeguard your data. That’s why we’re here to help.

With Azure Backup, setting up your virtual machines is simple. Once the initial backup is complete, only incremental changes are sent based on a schedule you set. Retain your backups for as long as your compliance requires.

We know your data is essential to your business. Contact us to find out how we can help you integrate Azure today.

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SQL Server 2017 Datasheet

SQL Server 2017 Datasheet

Your business has individual needs and requirements that require customization. Integrate a data platform that can do all that and more. Captiva wants to help.

With SQL Server 2017, you can develop using the technology of your choice, including open source, backed by Microsoft’s innovations. Easily integrate data into your apps and use a rich set of cognitive services to build human-like intelligence across any scale of data.

We have the tools to help you integrate the Microsoft solution you need to secure and scale your data. Contact us to find out how.

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How to determine the right CRM and marketing automation for SMBs

How to determine the right CRM and marketing automation for SMBs

Many companies make the mistake of assuming they need to be large-scale enterprises before they will see an ROI for digital tools like CRM or marketing automation systems. But these tools can save SMBs valuable time and offer insights to increase the impact of a relatively small team of sellers and marketers.

At Captiva, we want to help you find the right CRM and marketing automation platform for your business needs. Contact us today to learn more about the exciting capabilities of Dynamics 365 and why it will drive a hefty ROI for your SMB.

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Customer story: Swarovski boosts global sales and marketing with Microsoft Dynamics 365

Customer story: Swarovski boosts global sales and marketing with Microsoft Dynamics 365

The lines of the sales process are blurring. Customers are interacting with companies across multiple channels simultaneously and gathering information from a variety of sources.

In order to be effective, sales reps need an understanding of all these interactions in real time. Dynamics 365 for Sales can compile massive amounts of customer data and display it to sales professionals all over the world at the touch of a button, offering easily useable insights.

At Captiva, we want to ensure your sales professionals are prepared to meet customer needs, no matter what they are.

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10 Things To Consider When It Comes To Disaster Recovery

10 Things To Consider When It Comes To Disaster Recovery

It’s easy to forget that the status quo will invariably be interrupted by something at some point in time. Don’t be caught off guard. Prepare your IT for when disaster strikes with Microsoft Azure.

You can use Azure Backup to restore your data in the Microsoft cloud. It replaces your existing on-premises or off-site backup solution with a cloud-based solution that is reliable, secure, and cost-competitive.

With Captiva and Microsoft, your IT team has the resources they need to prepare for the worst-case scenario. Contact us today to find out more.

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A Customer Data Platform Picks Up Where CRM Leaves Off

A Customer Data Platform Picks Up Where CRM Leaves Off

If you had access to all your customer data, how would you use it? That’s the question you should consider before you begin to bring your data together; then you can set your organization up for success.

With the Azure data platform, you can take advantage of the efficiency and agility of the cloud by easily migrating to the cloud without changing code. Unlock insights and make predictions faster with Azure.

Captiva and Microsoft are here to help you get the most out of your data. Contact us today to find out how we can help you transition to the data platform that IT pros trust.

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Customer story: Allscripts

Customer story: Allscripts

Allscripts, a leading healthcare software manufacturer, needs to host its applications securely and reliably. At Captiva, we know that security and reliability can be tough to find today. That’s why we’re here to help.

In just three weeks, Allscripts lifted and shifted dozens of applications running on 1,000 virtual machines to Azure. With their data backed up by Azure SQL Database, Allscripts is ready for their digital future.

Your business can do the same. If you have any interest in a secure and reliable IT service provider, join with us and Microsoft to bring your organization to the next level.

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Missing Children Society of Canada

Missing Children Society of Canada

Missing Children Society of Canada uses social media to get the word out about missing children. Everything was going well with their social media push notification system until their system went down. Captiva knows you can’t afford an interruption in your service, that’s why we’re here to help.

To prevent further interruptions in service, MCSC migrated to Azure. With Azure cloud services, the first responders can immediately push information out on social media.

The applications of Azure services are endless and can be used to scale your data with AI. Contact us today to find out how we can help.

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Top ways marketing can help sales succeed

Top ways marketing can help sales succeed

Do your marketing and sales departments share the same definition of a quality lead? If not, you’re not alone. This disconnect is more common than you’d think and can lead to inefficiencies and tension between departments.

To be effective, marketing and sales need to have a mutual understanding of overall processes and goals. This starts by sharing customer data on a single platform.

Connected systems like @Dynamics365 can keep everyone across both functions in sync and ensure marketing is handing off sales-ready leads to sellers. Contact us to learn more.

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Boost productivity and increase revenue

Boost productivity and increase revenue

55% of sales reps think their company’s sales tools are an obstacle instead of a facilitator. That’s because companies often have multiple tools to take a single customer through the sales process. This results in sales reps who are spending more time dealing with sales tools than actually interacting with customers.

At Captiva, we believe your sales tools should enhance the sales process, not hinder it. Contact us to learn more about streamlining workflows and supporting your sales reps with Dynamics 365 for Sales.

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Reasons to switch to an ERP

When I set out to write a post about the reasons to make the switch to an ERP, I researched what others were saying. After all, I didn’t want to just repeat what was already out there, even it is technically correct. No, we try to bring exceptional value that is above...

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Why I Like Grasshopper

We've used a lot of internet phone systems. We used Comcast Business. We used Skype for Business Phone System. We used 8x8 Unified Communications. And we've used Google Hangouts. But the standout during our early growth phase was Grasshopper, and we still reminisce...

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Introducing Captiva’s new branding

This is the first logo redesign and rebranding since our inception in 2005. We are happy to announce our new logo along with our renewed commitment to meet the business and technical needs of our clients. We've redesigned our logo to symbolize Captiva's revitalized...

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What’s an ERP?

ERP is not the sound you make when a bug flies in your face. Rather, it stands for Enterprise Resource Planning. And it almost always refers to a computer system for managing the business process throughout your entire organization (“enterprise”, get it?). Enterprises...

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Why a ‘Personal’ Customer Experience Is Critical to Your Business’ Success

70% of consumers say a company’s understanding of their individual needs influences their loyalty. And contrary to what you might believe, customers don’t fear personalization, they expect it.

At Captiva, we have seen–and we understand–that personalization and data transparency can be powerful tools to help you stay competitive with customers and to differentiate yourself in a commoditized marketplace.

Contact us to learn how cloud technology and intelligent data insights can help you win and keep customers.

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Customer story: Miral

Abu Dhabi’s Miral recently embarked on a digital transformation journey that is helping them to understand customers and to find new ways of engaging with them. With Microsoft #Azure and #Dynamics365, Miral is using data insights to personalize content and to bridge the gap between physical and digital customer experiences.

At Captiva, we understand the lifetime value personalized content and experiences can create with customers. To learn how you can use Microsoft Cloud-based tools to better engage with and to keep your customers, contact us today.

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Customer Story: Think Up Consulting | Reduce Costs

@ThinkUpConsulting has saved $13,925 a year by using #MicrosoftTeams.

Always looking to work smarter, Think Up is reducing costs by getting modern with @Microsoft. With the wide range of tools available in #Windows 10 and #Office365, Think Up has already replaced several applications from other providers.

Thinking about Getting Modern? Contact us to find out more. #GetModern

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Listening to customer feedback with Azure Machine Learning

With up to 500 employees in the air at any given time, Microsoft MSTravel is using Machine Learning to understand and improve user experience.

MSTravel uses Azure Machine Learning to extract data insights from traveler feedback and emails captured in Dynamics 365 CRM. These insights have helped them to build a more complete picture of users and their experiences.

At Captiva, we can help you discover how you can also leverage CRM insights to improve user experiences. To learn more, contact us today.

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Business central capabilities

Your time is worth a lot of money, so is your customer’s. That’s why it’s critical to save time wherever you can. Those savings can translate to happier customers and reduced costs. At Captiva, we know that saving time is tough, so we’re here to help.

With Microsoft Dynamics 365 Business Central, you can reach optimal output levels, plan with precision and analyze project performance to ensure your customers get what they need as quickly as possible.

You can leverage the same tech to keep your projects on time and under budget. Contact us today to find out how we can help you along your journey.

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4 Reasons Businesses Should Make the Move

.@Forrester research shows organizations using @Office365 reduce data breaches by 75%. Security is just one of four reasons to make the move to the cloud. Check out this eBook to learn 3 other reasons why you should move to the cloud using #Windows 10 and @Office365.

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